Feedback learns of the online assistant at finance firm Virgin Money shocked at the use of its own company name, and recalls glorious past mishaps when language filters took it too far ...

EE, Sky Mobile and Tesco Mobile were the least complained-about mobile providers, according to the regulator’s data.

The latest stats published by UK regulator Ofcom have lifted the lid on complaints registered with eight of the country's top broadband providers.

It Ends With Us' costars Blake Lively and Justin Baldoni have been feuding since before the film arrived in theaters. Here's ...

Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...