A two-day emotional intelligence training has been organised for drivers and management of 2M Express, one of the country's long-distance transport companies.

Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...

The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.” — John Mayer and Peter Salovey I am sure the first ...

From pressing zero to staying silent, Lifehacker outlines clever tactics anyone can use to bypass auto-menus and reach an ...

CEO Christopher Nassetta said solving a problem for a guest makes them more loyal to a brand than perfect service.

TLC Plumbing Heating Cooling Electrical has announced that it is enhancing its core services in plumbing, heating, cooling, and electrical systems to better meet the needs of customers across northern ...

TLC Plumbing Heating Cooling Electrical, one of New Mexico’s most established service companies, announced today that it has introduced a series of improvements to its primary service lines, including ...

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...

Nov 28, GNA-The Drivers and Management team of 2M Express, one of Ghana’s fast-growing transport companies have undergone a ...

Air India focuses on in-house training at its new academy before considering external partnerships amid global interest from ...

Many enterprise platforms are already embedding AI tools into their systems. The next step is putting them to use for your small business.