We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.

O2 customers are being warned that the network is axing a key service this month. The major mobile phone provider has ...

A Waymo customer said his self-driving taxi drove him around in eight circles, almost making him late for his flight. A video ...

MAHY Khoory Automotive has unveiled the UAE’s first dedicated Dongfeng Service Centre in Al Quoz 3, Dubai, marking a ...

MSys Technologies, a leading software product engineering and digital transformation services company, marked 2024 as a year ...

Kaspersky has been ranked among 2024’s technology leaders in the Quadrant Knowledge Solutions SPARK Matrix™ for its managed ...

January 7, 2025) - Auralis AI, a leader in generative AI solutions for customer support, today announced the launch of its enhanced customer support platform. The company reports that early adopters ...

Movate, a leading digital technology and customer experience (CX) services company, is pleased to announce the appointment of ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

The rise in data breaches is a stark reminder that cybersecurity is no longer optional; it’s a business imperative. For ...

In the new digital transformation era, software companies are shifting from rigid subscription models toward more nuanced, ...