North American telecom, media and entertainment firms are adopting emerging technologies to fuel innovation and improve ...

The common thread connecting all these industries this year is increased attentiveness and care when it comes to their ...

O2 customers are being warned that the network is axing a key service this month. The major mobile phone provider has ...

The rise in data breaches is a stark reminder that cybersecurity is no longer optional; it’s a business imperative. For ...

Remember when roaming costs were sky-high and unreliable connections were the norm? The struggle to stay connected is now a ...

The Department for Work and Pensions (DWP) plans to introduce "more automation" to its telephone services and boost its ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

The first AI platform of its kind in the Middle East, Blue AI developed by Al-Futtaim in the United Arab Emirates, is a smart ...

DWP will target the use of digital in "identifying and supporting customer needs at the earliest opportunity".

In this interview, he speaks to Sudhir Chowdhary on the emerging trends in cloud computing and how cloud providers are ...

Discover how Aurm is transforming the traditional safe deposit locker industry with its tech-enabled, customer-centric ...

The breach is the latest in a series of high-profile cybersecurity incidents affecting K-12 schools, which are a top target ...