While multiple CWM vendors will likely capture share of the expansive addressable ... and often have new processes built upon them. We think the shift to the cloud has likely reduced implementation ...

Multinational organizations must navigate complex legal and regulatory challenges when adopting cross-border cloud services, which requires strategic planning and compliance measures to ensure ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

A highly-engaged audience at Industrial 5G Forum was short-changed with its questions of private 5G outfit Celona. But RCR got the answers anyway.

Arcserve depends on flexibility and increased security capabilities to compete with its larger and newer competitors in the ...

NICE (Nasdaq: NICE) today announced that it was the only vendor named a Customers' Choice in the 2024 Gartner Peer Insights Voice of the Customer for Contact Center as a Service (CCaaS). This is the ...

The U.S. Government Accountability Office uncovered vendor management processes across several federal agencies that led to ...

The Certified Cloud Native Platform Engineer series will cover many areas within the cloud native landscape including CI/CD, observability, developer experience, automation, orchestration, and more.

Cloud giant will launch service by the end of next year with a number of services already on-board and expectations ISVs will ...

CloudFirst has built a strong reputation in North America as a premier provider of cloud services tailored to IBM Power systems, supporting businesses with specialized needs for this critical ...

Swisscom said that it will expand the range of services in the field of mobile private networks in the coming months.

Sponsored Presented by Inflection AI Public, centralized large language model (LLM) services from providers like OpenAI have undoubtedly catalyzed the GenAI revolution, offering an accessible way for ...