A year ago, we predicted that AI would rattle some of the biggest cloud players this year, and it certainly did.

The U.S. Government Accountability Office uncovered vendor management processes across several federal agencies that led to ...

The U.S. Government Accountability Office uncovered vendor processes that lead to cost overruns and limited flexibility.

The watchdog found that restrictive licensing practices from vendors have resulted in higher costs and architecture ...

A highly-engaged audience at Industrial 5G Forum was short-changed with its questions of private 5G outfit Celona. But RCR got the answers anyway.

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

Cloud giant will launch service by the end of next year with a number of services already on-board and expectations ISVs will ...

Nutanix Enterprise AI provides a unified generative AI experience on-premises, at the edge and now in public clouds ...

According to Barclays, the percentage of executives planning to shift workloads from public to private clouds rose from 43% ...

NICE (Nasdaq: NICE) today announced that it was the only vendor named a Customers' Choice in the 2024 Gartner Peer Insights Voice of the Customer for Contact Center as a Service (CCaaS). This is the ...