A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

Booking boasts strong profitability, but its high valuation is difficult to justify amid slowing growth and rising ...

The accomplishment was elite enough that Ford Motor CEO Jim Farley personally showed up July 8 to present it to Jim Seavitt, ...

A locally owned and operated father and son pet supply store is working to bring back old-fashioned customer service while keeping up with ever-changing pet owners’ ...

A GOLD bracelet adorned with diamonds, valued at approximately P1.5 million, was recovered and returned to its owner at SM City Mindpro on Sunday, July 6, 2025.

Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

When choosing the 10 best domestic airlines in our annual "World’s Best Awards" survey for 2025, readers favored those with ...

An airline gate agent was caught on camera online shopping while working behind the counter. The video left commenters divided, some coming to the employee's defense.

Avoid costly mistakes when buying a used car by knowing what to look for in a dealer—transparent pricing, verified history, ...

A “click-to-cancel” rule, which would have made it easier for consumers to end unwanted subscriptions, has been blocked by a ...