Schaefer’s message's clear. While AI will continue to transform how we serve customers, the human ability to connect, ...
A world driven by metrics and AI requires leaders to balance the quantifiable with the human. Empathy becomes our edge — ...
As kids, we try remaking our parents into the caregivers we need. As adults, we try remaking friends and family. It’s time we let go of this tiring task and learn to encourage change.
Urban planning has a long history of promoting visionary ideas that advocate for particular futures. The most recent is the ...
A good deal of my own sense of value does not come from thinking nice thoughts about myself. It stems instead from being ...