Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

The exploration of AI in marketing highlights its transformative potential to combine human creativity with machine precision ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Amanda Bynes has resurfaced via an adorable interaction with a fan at the star's recent art show in Los Angeles. In a viral TikTok, the 38-year-old star chatted with the fan about her art and the ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...