The Technology Services Veteran Brings 20+ Years of Customer-Focused Experience Leading Global Enterprise Software Deployments for Manufacturing and Distribution SAN FRANCISCO--(BUSINESS ...

Connected customer experiences start with connected systems and data within your organization. The deeper the connections, the more power you have to orchestrate personalized end-to-end customer ...

Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

Easy Dynamics is excited to announce the appointment of Harrison Smith as Vice President of Business Development. Harrison joins the company following a distinguished two-decade federal career.

If the activities and initiatives over the past few years are any indication to go by, we can safely say that the Vietnam’s ...

Last month, Miami-based Kaseya announced that CEO Fred Voccola was stepping down in an unexpected move that shocked the MSP ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

The IDC MarketScape for Intelligent CCM noted, “With a commitment to responsible AI, the Newgen AI-powered platform delivers highly personalized user journeys and real-time conversational support, ...

Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

HCLTech will establish a Nuance Migration Factory to transfer Nuance solutions to Microsoft Dynamics 365 Contact Centre. It ...