Expedia is one of the leading online travel agencies that help millions of travelers book flights, hotels, car rentals, and ...

The government has approved a bill that includes mandatory identification of users, the right of reply for establishments, ...

Are you interested in working from home in the hotel industry? Believe it or not, many popular hotel chains offer occasi ...

Greece's hotel ratings are first among six tourism markets in the Mediterranean region based on customer satisfaction for ...

The role of artificial intelligence in customer experience begins with the relevance of the words themselves. We want an ...

Marie Phillips, operations manager for the hotel in West Street, Stanwick, said: “This is a true testament to the whole team ...

Hotels have come a long way from placing QR codes in rooms for digital menus or relying on repetitive AI-generated text message pings. Today, Product Genius, an AI-powered customer engagement platform ...

When Australian couple Sean Davidson and his wife checked their airline booking, they got a nasty shock. The oversight would ...

In their rush to create drawcard restaurants, many establishments overlook what is still arguably the most important meal of ...

The Cateys, held in partnership with Square, returns to JW Marriott Grosvenor House London on Monday 7 July 2025.

We combed through Reddit to see what hotel employees look for in thoughtful guests. Adopting even one will be a lovely way to ...

In European offices, there is a steadily growing interest in spaces that are not only beneficial to productive work but also ...