Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...
Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
To make the holiday shopping experience the best it can be for customers year after year, businesses must ensure they set ...
With the successful use of VR and AR, you can break down geographical barriers and deliver consistent, impactful training no ...
NASHVILLE, Tennessee, January 21, 2025 -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences with an ...
As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of the ...
The Bermuda Taxi Owners Association is seeking feedback from the public on a long-term plan it has devised to improve the ...
January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...
Network as a Service (NaaS) specialist Nile is launching a new AI-powered application for iOS and Android called Nile Nav to ...
Tire distributor and service provider Dealer Tire is teaming with auto sales and service training platform RockED to develop ...
Constant exposure to high-pressure customer interactions has left many employees in the telephone service industry overworked, resulting in persistent labour shortages. The technology company ...
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