Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...

While tipping is meant to reward good service, in Kenya, it has become a double-edged sword, alienating customers rather than ...

Client appreciation improves your client relationships and facilitates retention—and it doesn’t cost much to execute.

These five "secrets" are a mix of things tech support folks would like to tell you but can't, and a few they'd probably ...

Delta Airlines is one of the world’s leading airlines, known for its extensive network, exceptional in-flight experience, and ...

As part of these efforts, the Bank highlights the importance of following the campaign's tips and recommendations on using ...

When informed that she was short by 90 cents, the woman audaciously reached for the café's communal tip jar and asked if she ...

When it comes to purchasing a new or used vehicle, finding the right car dealership can make all the difference. For those in ...

The public utility authority has had its offices closed this week due to inclement weather, and though its main office in ...

A new bill under consideration in the General Assembly would put the measure on the November 2026 ballot for voters to decide ...

Time is running out for the millions still to file their self-assessment tax return by January 31. Help and support is available for those who have not yet started their return. Visit gov.uk and searc ...