The state’s governor is going into the new year with an updated commitment to improving government technology and digital services. The push relies heavily on making contact centers more efficient.

A positive customer experience can significantly impact a company's performance, enhancing brand reputation and fostering a ...

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.

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Have a question about your Amazon order or need help resolving an issue? You're not alone. Fortunately, Amazon offers multiple convenient ways to connect with t ...

Simply call the number and follow the prompts to speak with a person for Customer service. Email Support: If email communication suits you better as per your intention to connect with directly At ...

January 7, 2025) - Auralis AI, a leader in generative AI solutions for customer support, today announced the launch of its enhanced customer support platform. The company reports that early adopters ...

A long-time Salesforce customer, Vivint selected Agentforce as a key support tool for its customer service teams due to its ability to respond to inputs, make decisions, and autonomously take ...