B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

Company’s first brand campaign highlights how marketers unlock endless possibilities with Zeta NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI marketing cloud, today unveiled its first ...

Chinese electric vertical takeoff and landing (eVTOL) aircraft company Ehang has completed a demonstration flight of its autonomous air taxi in Shanghai. The ...

Engaging with global retailers through diverse industry scenarios and a lively partner party ... SUNMI Care continues to ...

RELEX Solutions, provider of unified supply chain and retail planning solutions, today announced it has been recognized as a Leader in the IDC MarketScape: Worldwide Retail AI-driven Assortment ...

Nexus Wave AI has developed a unique solution built around a specialized large language model designed for customer service scenarios. According to Brian Kimutai, their model acts as an experienced ...

A new AI development framework and services are said to fast track multi-agent adoption by enabling interoperability and scalability to transform business processes.

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

These agents excel in customer service scenarios, managing tasks such as authentication workflows and live interactions. By allowing real-time responsiveness and coordination, OpenAI’s ...

The distinction between trust and reliability in AI is not merely semantic; it has profound implications for how these ...