Setting standards is also fundamentally about being accountable to high standards of service on a daily basis. That is a challenge in health care systems that are often deeply grounded in a culture of ...

Health care organizations are caring for people who are almost ... Making sure that someone gets to see a doctor when they show up on the wrong day is an example of the kind of customer service ...

The mental health of employees, particularly those in high-stress roles such as customer service, is a pivotal aspect of corporate wellness. Customer service employees often face the dual challenges ...

How can customer service managers foster a culture of mental health and well-being among their ... Ensure by deed they know you are there for them and care for there well being.

Customer service training is essential for any ... Ensure your team members have the tools they need to take care of their mental health so they return to work every day recharged and ready ...