Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...
DOHA: Hamad International Airport (DOH) has unveiled its brand-new uniform for its customer service team. As the airport recently celebrated its 10th anniversary, this uniform reflects a new approach ...
The brand-new uniform is part of the airport’s comprehensive strategy to provide improved customer service experience ...
Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is ...
Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...
In European offices, there is a steadily growing interest in spaces that are not only beneficial to productive work but also ...
The challenge isn't replacing humans but reinventing how we integrate human skills into AI-driven experiences.
Two top Arcadis execs, Principal Cindi Kato-Yokoyama and Principal and Experience Design Services Lead Paul Conder, discuss ...