I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am about to lavish great ...

AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

To make the holiday shopping experience the best it can be for customers year after year, businesses must ensure they set ...

Michelli emphasizes the rapid adoption of AI in customer service, noting that in 2020, only about one-third of businesses used AI, primarily through basic chatbots. By 2024, this figure surged to 60%, ...

The goal of the Lancet Diabetes & Endocrinology Commission on the Definition and Diagnosis of ... training health professionals and health service managers, and educating the general public ...

This Commission sought to define clinical obesity as a condition of illness that, akin to the notion of chronic disease in other medical specialties, directly results from the effect of excess ...