Statistics and technology are dramatically transforming market research across various industries, making data-driven ...

A leader in AI-powered customer service software, NICE supports enterprise organizations around the world with its CXone Mpower platform. With Meltwater social insights available in CXone Mpower, NICE ...

Adaptive programs address these challenges by allowing B2B frontline marketers to respond to real-time buyer signals, tailor ...

Commissioned by ISF and conducted by IPSOS, the study states how regulations may deprive MSMEs of digital tools necessary for ...

Achyuth Reddy Lakhireddy's insights highlight the importance of integrating scalable cloud architectures and analytics to drive growth in the digital economy ...

Brillio, a leading digital transformation services and solutions provider, has been recognized by business research ...

Music technology company Audoo, has partnered with GEMA, the German performing rights society, to launch a world-first ‘Music Impact Study ’ to quantify the ...

Under the visionary leadership of Paul Abiagam, Coronation Merchant Bank has undergone a remarkable journey of growth ...

As consumer expectations evolve, brands that embrace tailored packaging strategies can set themselves apart in a crowded ...

Yet, too many organisations still worship NPS and CSAT scores as their guiding Key Performance Indicators (and the basis of how they incentivise their employees), without questioning whether those ...

Today, analytics has taken the very renaissance of modern booking platforms into service delivery revolution. The ...

From QR-enabled duty-free shopping to AI-driven customer insights and AR-powered virtual try-ons, the session highlighted how ...