Agentic AI represents a breakthrough paradigm that can enable several tasks to be done autonomously, coordinate across ...

The National Consumer Helpline has reportedly received over 10,000 complaints against Ole Electric regarding product quality ...

Negative customer feedback can provide businesses with invaluable insight into missed opportunities and inefficient processes ...

Errors happen when people manually repeat processes, but automation minimizes this risk. By taking human error out of the ...

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and ...

The industry leaders were discussing the future of the sector at Business Standard's BFSI Summit 2024 on Friday ...

Are Indian companies customer centric enough? Data analytics on market behaviour needs to be combined with on-ground ...

How AI-Driven Customer Insights Help Shape Product Roadmaps Imagine transforming your startup’s product roadmap with insights ...

Vitria Technology, the developer of VIA AIOps, an agile AI platform for operational intelligence at massive scale, today ...

You might think that building a loyal customer base in the cleaning industry is all about offering the best services or lowest prices, but there's a deeper secret to uncover.

GLMX has built a reputation for award-winning innovative technology and client support serving an ever growing and diversified client base, including broker dealers, asset managers, hedge funds, money ...