Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...
Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...
Chewy continues strong growth with rising engagement and Autoship sales. Learn why CHWY stock is a solid pick amid long-term ...
AutoZone's economic moat and strong brand presence in the automotive parts industry are overshadowed by recent earnings ...
Clinton Community College has presented Heather Evans with the 2025 Connie Campbell Memorial Customer Service Award, which ...
Massey Services, a pest management and landscape care company, announces the opening of its new Commercial Service Center in Chattanooga.
Effective communication plays a major role in the foundation of every patient services group. Using an efficient CRM for ...
After updating to NetEye version 4.38 and activating authentication via Keycloak, the Icinga Director Self Service API no longer works. For instance if you install the Icinga agents using a Powershell ...
ChatGPT listens to what I am requesting, answers the questions, and even remembers the context within which I am asking them.
Will Schnorr As technology continues to automate our world, businesses are at risk of losing the personal touch that sets them apart in the eyes of their customers. The days of ...
Problems with a third-party vendor that Capital One uses are affecting some bank customers’ ability to access money online ...
After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...