A common mistake in email marketing is using AI as a tactical shortcut without understanding customer needs and intent.

Email communication is the backbone of modern businesses and organizations. For organizations running the Exchange Server, ...

Discover 7 hidden Gmail features—confidential mode, snooze, automation, advanced search, and smart compose—to streamline email management and dramatically improve productivity in 2026.

Deepfaking and identity fraud are chief among concerns when it comes to the use of AI in the hiring process, according to a recent survey.

A recent Exchange Online disruption tied to Microsoft network changes underscores how deeply businesses still rely on email - ...

Long before it became the beige wallpaper of modern communication, “I hope this finds you well” was a standard part of letter ...

Consistent and thoughtful communication is crucial to keep donors engaged, make them feel valued, and lay the groundwork for ...

Email and SMS marketing complement each other well. Here’s how to use both for your small business.

AI advances have unlocked gains in speed and efficiency, but AI is also introducing new risks, including in the inbox.

Employees of Fox Television Stations, LLC, owner of television station KRIV ("Sponsor") and Feld Entertainment, their ...

Email etiquette rules change as fast as technology—make sure you stay on top of them!

Algorithms designed to maximize engagement on social media can lock people into "bubbles" of easy consensus and rage, weakening people's ability to listen and think critically, and increasing ...