Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

Some Carnival cruisers are enraged over the changes coming with the cruise line’s new loyalty program.

Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests to choose the specific benefits they want to redeem at the time that works ...

Phase two of Explora Club brings added member perks and a status-match boost as guests increasingly defect from Carnival to ...

Carnival is completely overhauling its cruise loyalty program and many cruisers are angry about the changes.

On June 23, the company announced the launch of Celebration Key, an entirely new exclusive spot for its cruise guests. The ...

The cruise line’s popular VIFP loyalty program will sunset in 2026—here’s how the new Carnival Rewards works.

Carnival Cruise Line may tout its "fun ship" approach, but some of its loyal customers are saying there's nothing fun about the changes the company is making to its loyalty program.

Carnival Cruise Line announced today it will launch its new loyalty program with a cruise industry first, adding new features, new ways to earn status, new reward categories and a new name ...

Carnival Cruise Line is restructuring its rewards program, but the change, which includes a new name -- Carnival Rewards -- and a new accrual plan, isn't being embraced by all of its loyalty members.