AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

AT&T: Customers of rival telecom companies, such as T-Mobile and Verizon, also faced service disruptions, sparking widespread ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.

Switching wireless providers isn't easy. Although there are three major networks in the US, the actual number of wireless carriers and plans is significantly higher. Sifting through this big, ...

AT&T asked for permission to end copper wire landline service by Sept. 15 for the rural Oklahoma towns of Bessie, ...

Apple itself offers a trade-in credit when buying a new iPhone, which can be used in tandem with the previously mentioned ...

AT&T's wireless network is the largest in North America, according to the company's website, and its fiber internet serves more than 27.8 million total consumer and business locations.

The Federal Communications Commission gave AT&T an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is narrow ...