Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Choosing an internet provider in Marion County wasn’t always so daunting. But with the Flint Hills flush with companies flocking to the latest advancements, it can be hard to keep up. The county has ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...