The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

Announced Tuesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...