AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T Guarantee will launch on January 9, offering connectivity customers can depend on. In the event of a network ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...