Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...

As Dallas-Fort Worth braces for a Winter storm, College Football Playoff organizers work on a contingency plan for the Dallas ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

The Ohio State Buckeyes are getting ready to take on the Texas Longhorns in the Cotton Bowl from AT&T Stadium. It’s a venue ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.