AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Gideon Kibet had just stepped off a bus on Christmas Eve when four masked men surrounded him and forced him into a car. The ...

Tens of thousands of Californians have been displaced and many have lost their homes as rampaging wildfires scorch the Los ...

A primary school serving Britain’s biggest Army base which has been forced to close for a fourth day due to snow and ice says ...

It's been a long time coming, but Verizon and AT&T are reportedly at the point where their 5G SA networks are almost ready ...

The last thing you want to see after a trip is a phone bill full of roaming fees. Here's how to use your phone stress-free ...

The company is giving its Postpaid and Prepaid users a break by waiving overage charges and allowing unlimited talk, text, ...

Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...