Imagine walking into your local AT&T store to troubleshoot a problem with your cellphone only to learn you’ve fallen victim ...

A man was arrested and accused of driving under the influence of intoxicants after a truck crashed through an AT&T store in ...

On January 22, Samsung will host its biannual Galaxy Unpacked Event where the company will announce its new line of 2025 ...

Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...

The last thing you want to see after a trip is a phone bill full of roaming fees. Here's how to use your phone stress-free ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...