AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

While the balance of security, privacy, and public safety has always been a concern, recent cyberattacks have highlighted conflicting guidance ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

In 2025, we are now well into the 5G era with nearly every new phone shipping with multiple flavors of the technology by ...

NPR's Juana Summers speaks with Stanford Law Professor Barbara van Schewick about a federal court's decision to strike down the Biden administration's net neutrality protections.

The suspect who killed at least 15 people and injured dozens of others after ramming a truck into a crowd of people in New ...

Switching wireless providers isn't easy. Although there are three major networks in the US, the actual number of wireless carriers and plans is significantly higher. Sifting through this big, ...

AI will be a powerful force and drive handset upgrades as it becomes an indispensable part of society, it does not upend the ...

Americans on average spends about 5% of their monthly earnings on internet, phone, cable TV and streaming subscriptions.

Police believe Kiberphant0m is Cameron John Wagenius, who was arrested in Texas for allegedly trying to sell AT&T phone ...