Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T Guarantee will launch on January 9, offering connectivity customers can depend on. In the event of a network ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

In fact, some of the most attractive deals online are Apple deals! Whether you’re looking for new true wireless earbuds or amazing noise cancelling headphones, we’ve got you covered right here.