AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Lauren elaborates and explains how she discovered the company while watching a video. After contacting them and taking advantage of a promotion, she was able to bring her bill down from $90 to $30.

Evacuating a wildfire area can be scary, but experts say people can significantly improve their own safety with a little ...

The research team at J.P. Morgan is out with the firm's 2025 Year Ahead Best Idea list, and we found five companies that look ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...