AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
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AT&T now guaranteeing refunds for loss of serviceAnnounced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...
The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...
AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...
Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...
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