AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan. 9, it is offering customers a “guarantee” that promises reliable ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

AT&T asked for permission to end copper wire landline service by Sept. 15 for the rural Oklahoma towns of Bessie, ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T has announced its new AT&T Guarantee customer service initiative offering “an elevated experience focused on ...