AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...