In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

The Sixth Circuit’s January 2, 2025, decision in Ohio Telecom Association et al. v. Federal Communications Commission et al. may reshape the future ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Americans on average spends about 5% of their monthly earnings on internet, phone, cable TV and streaming subscriptions.

How does geography fuel North Carolina expansion? Plus, the H-1B visa debate heats up, net neutrality is dealt a blow, and ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...