AT& T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing competition from rivals and faces controversy over its prices. In response to ...

SEVIER COUNTY, Tenn. — AT&T is changing their landline services. Several communities in East Tennessee, especially those in ...

Hi, Lynn. This is Suzanne Laptop, and I am calling you with an emergency notice. We need to deposit ten thousand dollars in ...

As AT&T’s internet services grow in popularity, the company has decided to email customers to warn them that their monthly ...

A small but growing number of consumers, especially parents, want to bring back the old technology as an alternative to ...

When Mariah Houghton moved into her New York brownstone, she decided to install a landline — but only share the number with ...

On Your Side has been showing you how rampant copper theft has been impacting telephone landline service. One of the first ...

In the experience economy, the face of brand trust is not a glossy ad campaign or a clever loyalty programme. It’s the moment when the customer is desperately trying to resolve a credit card issue and ...

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Kentucky State Police say an AT&T outage has knocked out phone lines at all posts. AT&T is working to fix the issue, ...