A cell phone outage could affect your ability to call for help. Jonesboro E911 said Wednesday that AT&T was experiencing a ...

AT&T users reported they're experiencing an outage leaving them with no cell service or home WiFi. The outage began around ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

A similar interruption affecting Columbia, Adams, Iowa, Marquette and Richland Counties occurred on Monday. The two don’t ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard ...

The "bill credit will be calculated using the daily rate customer is charged for wireless service only (excludes taxes, fees, device payments, and any add-on services," AT&T said. If an outage ...

AT&T is rolling out a bold promise. If cell phone service goes down in your area, even for an hour, they will automatically give you a bill credit.

AT&T is discontinuing its home internet service, AT&T Internet Air, in New York, citing the state's Affordable Broadband Act ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...