Public service pension reforms will save £430b over the next 50 years and this will reduce the cost to the taxpayer by about half. Publication of the Public Service Pensions Bill is the final stage in ...

At the same time councils face the increasing challenge of an ageing population and increased citizen expectations, they are also faced with the shrinking of public spending. As a result, councils and ...

Mental health services are undergoing change with the creation of more foundation trusts. This change has brought a need for business intelligence so that information is available on care delivered, ...

Councils are being told today that they could save hundreds of millions of pounds if they took tougher action against fraud. The Audit Commission says people fraudulently claiming a single person ...

Despite tough times ahead, there is still political consensus around the goal to end child poverty. The recession has brought changes, one of which will be that children are likely to experience more ...

The Prime Minister and the Health and the Communities Secretaries have set out their vision of public services of the future. The Local Government Association has set out a vision which involves a ...

When the waters of deficit reduction have subsided the total place legacy will be there to help in the process of rebuilding public services. The brand will disappear, but the principles will be ...

Projects to trial local services in supporting claimants who have difficulty in coping with the all computerised Universal Credit benefits system are to be set up in six areas. Universal Credit is ...

Good customer insight provides a rich understanding of customers’ behaviour, experiences, beliefs, needs and desires. But councils need to sharpen up their act if they are going to use customer ...

Councils are facing unprecedented challenges with the most severe budget cuts in living memory likely to be announced in the coming months. At the same time there is a need to transform services with ...

Placed based budgets, which are vital to the development of the total place approach, are supported by Communities Secretary Eric Pickles. He revealed that among other supporters are the Prime ...

The Chartered Institute of Personnel and Development have published a guide which spells out employers’ legal obligations in identifying and preventing stress at work. It highlights not only the legal ...