Ken O'Brien is CTO of Enzoic. Previously, he founded ThinAir Consulting and held fractional CTO and senior technical ...

Insurance has been an underperforming industry that resists tech disruption, according to a McKinsey report. However, insurers are finding the technology enables them to cover more risks, and do so ...

Insurance companies are sharing their AI success stories with a focus on specific niches: controlling churn, fielding ...

With rising climate peril severity and frequency, insurance risk data providers point to the technology's improved capability ...

Virtual and mixed reality still have value for internal use and customer experience, even if other industries are moving on, ...

Nirmitee Shah, general manager of financial and professional services at Scale AI, describes the industry's slow and careful ...

"We're pleased to report an excellent second quarter and another in a sustained run of successful quarters, with very strong ...

Travelers made a major bet on AI when it committed to developing its own in-house large language model, TravelersLLM. CTO ...

As more policyholders shop around, insurers are applying AI in many ways to entice them to stay, executives from LexisNexis, ...

The agents that report increased client retention are also more likely to have a positive opinion of using AI, according to ...

The insurance company's AI investments show early success, but underwriters own the final decision, CEO Christopher Swift ...

As the insurance industry races to make the best use of AI, some areas of caution are emerging. Unlock this article and get ...