The number of millionaires in Costa Rica has jumped by more than 72% over the past ten years, according to consulting firm Henley & Partners. No other country in Latin America attracts as many wealthy ...

Equifax is doubling down on Costa Rica as a cornerstone of its global operations, announcing the addition of 300 new roles ...

Turks and Caicos is witnessing a surge in violent crime that is turning the twin-island nation into one of the Caribbean’s deadliest territories.

As automation hollows out BPO revenues, banks and financial firms are offering a much-needed lifeline—drawing outsourcers ...

Global66 will invest US$3.2 million to set up an innovation center in Buenos Aires, aiming to make Argentina the company’s ...

Evertec, Inc. has signed a definitive agreement to acquire a 75% controlling stake in Brazilian digital contract solutions ...

US online retail giant Amazon has invested $25 million in Rappi, one of Latin America’s fastest-growing last-mile delivery startups.

Irfaan Ali has been sworn in for a second term as President of Guyana after winning more votes than his rival, Azruddin ...

India’s IT services companies are steadily cutting back on their reliance on H-1B visas, deterred by soaring visa costs and ...

Salesforce has sent shockwaves through the global customer experience (CX) industry after Co-founder Marc Benioff revealed that the company had cut its customer service workforce by nearly half.

The Nearshore Value Index (NVI) identifies and ranks the locations which offer the best value for nearshore operations in BPO and software services. This year, given that technology has reached a ...