Years ago, statements such as “data is the oil of the 21st century” already made a striking announcement about what has long since been beyond question: the right data strategy is crucial for digital ...
In the digital economy, process automation is a critical factor for operational excellence. Intelligent systems take over some of the control of recurring everyday tasks. The key advantage: they are ...
Long-term customer loyalty is the key to sustainable business success. This article shows how customer care goes beyond traditional customer service and represents a strategic investment in stable ...
WealthTech firms are ready to potentially shake up Southeast Asia. A McKinsey survey revealed that up to $700 billion of wealth from mass affluent and high-net-worth individuals throughout the Asia ...
In der digitalen Wirtschaft ist die Prozessautomatisierung ein entscheidender Faktor für operative Exzellenz. Intelligente Systeme übernehmen einen Teil der Regelsteuerung für wiederkehrende ...
Kund:innen langfristig zu binden, ist der Schlüssel zum nachhaltigen Erfolg eines Unternehmens. Der Artikel zeigt, wie Customer Care über den klassischen Kundenservice hinausgeht und eine strategische ...
Daten sind der Schlüssel zur Zukunft – ob für effiziente Mobilitätskonzepte, personalisierte Bildung oder medizinischen Fortschritt. Trotzdem hemmen Unwissenheit und Bedenken ihre Nutzung, dabei ...
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