A pilot program at Parkland Health uses “courtesy and respect” stickers on hand sanitizer dispensers to make respectful ...

NYU Langone Health’s Patient Experience Book Club demonstrates how simple, low-cost initiatives can foster meaningful connections among health care workers while improving professional well-being ...

For the past 25 years in Michigan, the Collaborative Quality Initiatives (CQIs) have taken a cooperative bottom-up approach to health care quality improvement. Made up of physician organizations and ...

Commentary from quality and safety leaders on the persistence of adverse events in care delivery — and where health care organizations should go from here.

A survey of the NEJM Catalyst Insights Council finds strong support for caregivers who voluntarily care for family, friends, and neighbors.

University of Michigan Health improves access, reduces length of stay, and increases bed capacity and revenue with a command center to manage patient flow.

A survey of the NEJM Catalyst Insights Council finds overall positive sentiment about maternal care services, but identifies ...

Changing health care is a complex adaptive problem, with variation introduced at the patient, physician, geographic, supply, and reimbursement levels, resulting in wide discrepancies in health care ...

AI THEME ISSUE: In the first prospective clinical validation of an AI system to reduce delayed and missed care, more than 29,000 radiology reports at Northwestern Medicine were flagged for follow-u ...

An analysis of the systems in Massachusetts (USA), the Netherlands, Norway, and England (UK) reveals structural differences and variation in emphasis on programs used to effect value in care delivery.

Racism is an ongoing public health crisis, and racial inequities in health, many of which are institutionally derived, have proven resistant to attempts at their rectification. Brigham and Women’s ...

The impact of using AI to guide patient care or operational processes depends on the interplay between the AI model’s output, the decision-making protocol based on that output, the capacity of the ...