Take the small wins. For example, send emails using your own tone and language (provided it's appropriate, of course). Taking some ownership and control of what you can send feels good, especially if ...

According to the Digital Government indicators study, 75% of those working in public sector tech roles are men (2023) (1).

At the heart of this challenge was communication. The Office of Innovation, tasked with developing an informational microsite and outreach materials, asked a critical question early in the process: ...

A look at how public sector agencies and their leaders can move beyond innovating out of necessity to innovating by design.

Why it matters: Burnout is a serious condition that occurs when someone feels overwhelmed by persistent stress, leading to reduced productivity, lack of motivation, and even health problems. It's ...

This exclusion could be attributed to a range of factors, such as blind spots within teams, or even AI training data that excludes older consumers. Organisations that proactively design for inclusion ...

AI doesn’t eliminate writing skill advantages. It rewards and amplifies them. Those who already write well can use AI to elevate their work even further. They get more benefit, more often. They also ...

Policymakers worldwide are grappling with a cascade of crises: accelerating climate change, ecological breakdown, entrenched poverty and inequalities, energy and housing insecurity, political ...

Even in this new era where hundreds of words are getting erased from U.S. government websites, one wouldn’t imagine a word like “retrofit” to be offensive, especially when retrofitting a building or a ...