For some users, the newly installed iTunes 4.9 help file does not properly display after installing the new update. One reader writes: "When you click on 'What's New in iTunes' you get 'What's New in ...

MacRumors last month revealed an upcoming Support Assistant feature in the Apple Support app, and now there is further evidence of it.

We occasionally receive comments from readers lamenting the fact that Apple offers support for the iTunes Music Store only via email. Although many users receive timely replies and satisfactory ...

iTunes users who still run Windows XP started to experience connectivity issues this week. As documented in an Apple Support Communities thread, they can’t log into the iTunes store, meaning functions ...

Apple is adding an AI chatbot to a 2nd app. After adding the beta feature to the Support app earlier this month, Apple is now testing Asa – the "AI assistant for Apple sales" inside its retail ...