Ted Rubin shares how human-centric AI, customer engagement, and practical dealership strategies are driving sales and trust in 2026.

Welcome to this special on-location coverage of the 2026 J.D. Power Auto Summit. We're joined by Scott Gunnell, President of the JM&A Group, to discuss ...

Earlier this year we shared a report that auto insurance rates were predicted to rise. New data from J.D. Power indicates they've gone up for about a third of customers surveyed. It also found that ...

Car repairs are taking longer than ever these days - something you've likely noticed if you've had your vehicle in for repairs lately. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction ...

The 2024 J.D. Power Auto Summit, set for Feb. 1 in Las Vegas just ahead of NADA Show 2024, will arm attendees with a better view of how to attack and stay competitive in today’s ever-changing auto ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

TROY, Mich.: 9 Dec. 2025 — Auto loan customers are getting more mileage out of lender mobile apps and websites, but many providers still have a long way to go to bring their digital channels up to the ...

TROY, Mich.--(BUSINESS WIRE)--The average cost of auto insurance in the United States is up 22.2% year over year through the end of February, more than any other category of household expenses ...