When the door on Lauren Butcher’s new GE range shatters, the company makes her wait two months for a repair. She wants a new oven. Who’s right? Q: I purchased a new GE electric range. I had it ...

All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster?

Rich Hunt’s new GE wall oven doesn’t fit in his kitchen. Why won’t GE honor its GE Fit Guarantee?

Q: I ordered a GE refrigerator, dishwasher, microwave and stove from Home Depot on Nov. 24 with delivery scheduled for Jan. 8. My appliances never arrived. Christopher Elliott, the Travel ...

Only bought GE because their ovens will fit where any prior GE oven has been. Had my other oven since 1991 and no problems, and now not quite 'happy' with this new one.