Flames roared through an assisted-living facility in Massachusetts, killing nine people and trapping residents inside, including some who leaned out of windows and screamed for help.

A survivor of Sunday’s Massachusetts blaze claimed staff fled the burning building, leaving elderly residents to fend for themselves — while another said workers didn’t even knock on doors to alert them as flames spread.

A deadly fire tore through an assisted living facility in Fall River, Massachusetts, on Sunday night, July 13. The Fall River Fire Department said the fire caused multiple injuries and fatalities at the Gabriel House home on Oliver Street, ABC6 reported.

Gabriel House had seen better days. The 100-unit assisted-living facility that burned Sunday night, killing nine people so far, opened in 1999.

The city of Fall River is still looking for answers after nine people were killed in a fire at an assisted living center. The fire happened Sunday night at the Gabriel House Assisted Living Facility on Oliver Street.