RBI Governor Sanjay Malhotra asked banks to avoid calling customers repeatedly for ‘know your customer’ (KYC) documents.

Speaking at the annual conference of RBI Ombudsmen on Monday, Malhotra highlighted concerning statistics showing that ...

Governor Sanjay Malhotra issued a strong message to banks and non-banking financial companies (NBFCs) on Monday. Speaking at the annual conference of the RBI Ombudsmen on Monday, the governor ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

RBI Governor meets with non-bank PSOs and fintechs in Mumbai to discuss responsible innovation and compliance.

RBI Governor and Deputy Governors engaged with Payment System Operators and FinTechs, highlighting their role in India's ...

RBI governor Sanjay Malhotra has underscored the need for “responsible innovation” in the country’s burgeoning fintech space.

Reserve Bank and the Bank of Mauritius (BOM) have signed a pact for establishing a framework to promote the use of the Indian ...